Terms of Use

These Terms of Use (“Terms”) govern your access to and use of the XixoChain platform, website, and related services (“Services”). By accessing or using XixoChain, you agree to be bound by these Terms. If you do not agree, you must not use our Services. 1. About XixoChain XixoChain provides users with access to trading-related assistance, […]

These Terms of Use (“Terms”) govern your access to and use of the XixoChain platform, website, and related services (“Services”). By accessing or using XixoChain, you agree to be bound by these Terms. If you do not agree, you must not use our Services.

1. About XixoChain

XixoChain provides users with access to trading-related assistance, registration support, and customer service, including:

  • Premium Email Support
  • Direct Trading Assistance
  • Live Registration and Deposit Support

XixoChain does not provide financial, investment, or legal advice.

2. Eligibility

By using our Services, you confirm that:

  • You are at least 18 years old
  • You have the legal capacity to enter into binding agreements
  • You are not prohibited from using the Services under applicable laws

3. Account Registration

To access certain Services, you may be required to register an account. You agree to:

  • Provide accurate and complete information
  • Keep your login credentials confidential
  • Notify us immediately of any unauthorized access

You are solely responsible for all activity conducted through your account.

4. Deposits and Payments

  • The minimum initial deposit is €250, unless stated otherwise
  • XixoChain assists with the registration and deposit process but does not directly process or hold client funds
  • All payments are handled by authorized third-party payment providers

You acknowledge that all deposits are made at your own discretion and risk.

5. Trading Assistance Disclaimer

  • Any trading-related information or assistance is provided for educational and informational purposes only
  • XixoChain does not guarantee profits or outcomes
  • Past performance does not indicate future results

You understand that trading involves risk and may result in partial or total loss of funds.

6. Communication and Support

By using our Services, you consent to being contacted via:

  • Email
  • Telephone
  • Messaging or online communication tools

Support availability:

  • Email support during business hours
  • Phone support between 7:00 AM and 11:00 PM GMT
  • 24/7 support for registered users, where applicable

7. Prohibited Use

You agree not to:

  • Use the Services for unlawful or fraudulent purposes
  • Provide false or misleading information
  • Attempt to gain unauthorized access to systems or data
  • Interfere with platform functionality or security

Violation of these rules may result in suspension or termination of access.

8. Intellectual Property

All content, trademarks, logos, and materials on XixoChain are the property of XixoChain or its licensors.

You may not copy, reproduce, distribute, or use any content without prior written permission.

9. Limitation of Liability

To the maximum extent permitted by law:

  • XixoChain shall not be liable for any direct or indirect losses, including financial losses
  • We are not responsible for third-party services, platforms, or payment providers
  • Use of the Services is at your own risk

10. Indemnification

You agree to indemnify and hold harmless XixoChain, its employees, partners, and affiliates from any claims, losses, or damages arising from your use of the Services or violation of these Terms.

11. Termination

We reserve the right to suspend or terminate access to the Services at any time, without prior notice, if these Terms are violated or required by law.

12. Governing Law

These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles.

13. Changes to These Terms

We may update these Terms at any time. Continued use of the Services after changes are posted constitutes acceptance of the updated Terms.

14. Contact Information

For questions regarding these Terms, please contact:

Email: [email protected]
Phone: +44 20 4577 2000